Tific Décor Ltd
Terms & Conditions
These Terms and Conditions were last updated on 5th March 2021
Please read the following Terms and Conditions carefully. They are important and represent a binding agreement between you and Tific Decor Ltd (Tific Decor)
By visiting and browsing our website and when buying our Products. you are consenting to these Terms and Conditions without modification. You confirm you have read and agree to these terms when you use the tick box at our checkout or register for an account. If you do not agree to be bound by these Terms and Conditions, you may not access or use the Site.
Tific Decor displays Products for sale and charges the prices shown on our Site. The Site Visitor or Customer chooses a Product and pays for it following our payment terms and online payment process. The product is sent to the Customer using their chosen method of delivery. The Product is shipped to the Customer directly from the supplier.
The terms “we”, “us”, and “our” refer to Tific Décor Ltd.
The terms “user”, “you”, and “your” refer to site visitors, customers, and any other users of the site.
The term “Tific Decor” refers to Tific Decor Ltd the company that owns and runs this website and provides Products
The term “Site” refers to the Tific Decor website https://tific.co.uk/
The term “Product” or “Products refers” to the items available for sale on our Site such as furniture, pictures, mirrors, accessories.
The term “Visitor” means anyone who visits or browses our Site.
The term “Customer” means a Visitor to our Site who intends or has bought one of the Products on display on our Site.
Using our Site
To access or use our Site, you must be 18 years of age or older and have the necessary power and authority to enter into these Terms and Conditions. Children and minors under the age of 18 are prohibited from using the Site. Information provided on the Site and related to Products for sale or their description or any other information is subject to change.
Tific Decor gives no guarantee that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. Tific Decor disclaims all liability for any inaccuracy, error, or incompleteness in the Content.
1. Payment and Charges
1.1. You agree to pay all costs and charges related to the Products you have ordered set out on our website and to use the appropriate payment facilities and processes presented on our Site. Prices and costs may change from time to time in the normal course of business practice.
2. Buying Process
2.2. You agree to follow our processes and procedures for buying Products.
2.3. You will need to register for an account with us before you order. After selecting the Products you want, you select “Add to Cart” and proceed to the checkout where you are sent to a summary setting out the items you have selected and price. Click proceed to Checkout and you will need to sign up for an account or log in to your account.
2.4. To register, fill out the form with your personal information and press register. You will be sent to another page that requires your name and address. Click save and you are taken to a page to confirm the shipping address or delivery address. After clicking proceed to checkout you can confirm your type of delivery. Proceed to checkout and then you will see a summary, then choose payment method.
2.5. You can pay for the Product using a credit or debit card or facilities such as PayPal. You agree and acknowledge that placing an order means you are obliged to pay for the items you have ordered. After payment is received you will get confirmation that we have received your order. You will then receive confirmation when your order has been dispatched containing delivery details.
3.1. You agree to pay the shipping cost which is displayed when you place the order. Risk on the Products will pass to you the moment the Product is dispatched to your address.
4. Our agreement
4.1. Your order is an offer to Tific Decor to buy the Products you have selected. When you place an order to buy Products from us, we will send you an e-mail confirming we have received your Product Order. It is not acceptance of your order, but only confirms that we have received your order, we accept your offer to buy the Product when the Product is dispatched to you. It is at this point that a contract is made between Tific Decor and you. You will then get an email confirming when we sent your Product.
5. Product Colour
5.1. The exact shade, colour, size, texture, or construction of finished goods may differ due to the types of materials used, variation in batches or the manufacturing process, therefore, we cannot guarantee that all colours and Products will be the same. Please contact us if you have a question about a Product concerning these issues.
7. Brands & packaging
7.1. You are responsible for following all packaging instructions, obligations and warnings. You agree to make sure that you do not infringe the rights of our partners, suppliers and other third parties. We will not be held liable for any third-party claims.
8.1. You agree to receive sales invoices electronically if applicable which we will send you in PDF format.
9. Lawful Purposes
9.1. You may use our Site for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase Products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit any material which violates or infringes the rights of others through our Site. Or which is threatening, abusive, racist, defamatory, libellous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any law.
10. Site Refusal
10.1. We display our Products subject to our acceptance of your order or requests. We reserve the right to refuse any order, person, or entity, without having to give a reason for doing so. We cannot accept and order until payment has been processed and received. We may at any time change or discontinue any aspect or feature of the Site, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment. Please note that acceptance of your offer to buy a Product is only made when we dispatch the product.
11.1. The law says that you can return a Product bought online within 14 days after you have accepted delivery of the Product for any reason. You can ask us for a refund at any time within this period. There are some exceptions, for example, Products made to order. It means you cannot get a refund within the 14 days because we have made the Products especially for you.
11.2. Please be aware that the spirit of this law is to allow people buying products that they cannot physically touch to be able to assess the product at home and to make buying online a comparable experience to making purchases in a physical shop. The intention is to level the playing field for consumers, therefore, it is not acceptable for anyone to abuse this situation. We, must, therefore, point out that returned Products must be in the same condition as when they were delivered and show no signs of wear or handling. Under s34(9) of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, ‘if (in the case of a sales contract) the value of the goods is diminished by any amount as a result of handling of the goods by the consumer beyond what is necessary to establish the nature, characteristics and functioning of the goods, the trader may recover that amount from the consumer, up to the contract price.’ This means that you may be charged for the lost value of goods you have returned which have been used.
11.3. The above does not apply to faulty Products, Products not of satisfactory quality or Products which do not match their description on our website. In this situation, you can return the Product within 30 days to us where we will check if the above conditions apply to the Product. If we find that the Product is faulty, not of satisfactory quality or does not match the description we will offer to repair, replace or refund your payment depending on which is applicable. If we cannot find any problems with the Product it will be sent back to you. Please note that you are responsible for paying the cost of sending the Products to the supplier.
11.4. Any products you return must be sent directly to the supplier who sent you the item in the first place. Their contact and returns address can be found on their website.
11.5. There may be other express and implied terms that apply to returning products and your consumer rights in general. These are set out in the Consumer Rights Act (2015) and other pieces of legislation that you may refer to.
11.6. Please refer to our returns and shipping policy which are part of these terms and Conditions for further information.
12. Product Description
12.1. We try to describe and display our Products as accurately as possible. While we want to be as clear as possible in explaining our Products, you should not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.
13. Intellectual Property Rights
13.1. Our Site contains intellectual property owned by Tific Decor, including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Site, without refund, if you are caught violating this intellectual property policy.
13.2. You may not use our trademarks in connection with any of our Products in any way that may confuse our customers or the public at large or in any way that harms Tific Decor or their reputation or standing. Any other trademarks not owned by us belong to the Producers and affiliates associated with Tific Decor and their ownership rights must be respected.
14. Change of Terms
14.1. We may at any time change these Terms and Conditions. Such amendments are effective from the time we have posted the new Terms and Conditions on this Site. Any use of the Site by you after these Terms have been posted means you accept these amendments. We reserve the right to update any portion of our Site, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions. We advise you to check these Terms and Conditions at regular intervals.
15.1. You agree that we can terminate your use or access to this Site and Products at any time without notice if you violate any of these terms and Conditions. The duration of the contract for the sale of our Products is until performance has been completed by both parties. This agreement can be terminated at any time for any reason by mutual agreement.
16. Limitation of Liability
16.1. You agree that in no way will we be liable for direct, indirect, incidental, consequential or any other remedies as a result of using our Products. Additionally, Tific Decor is not liable for damages or remedies for website failure, error, omission, attack by hackers or pirates, interruption, delay in operation or transmission of videos, computer virus, or system failure; third-party theft of, destruction of or unauthorised access or alteration or use of your information or personal data, whether we were negligent or not. This applies even if Tific Decor has been advised of the possibility of something or could have foreseen loss or damage.
16.2. The laws of some countries do not allow some or all of these limitations. Some of these limitations may not apply to you and you might have some additional rights.
16.3. We are not liable for any delay or failure to comply with our obligations connected with our Products or this Site if the delay or failure was beyond our reasonable control. Your right to have your Products sent to you within a reasonable time is not affected. You will not be charged for Products if the delay occurs before we dispatch your products. You may cancel your order at any time before the Product is sent to you.
17. Third-Party Links
17.1. Our Site contains links to third-party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third-party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Tific Decor. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.
18. Right to take action
18.1. If we do not take action because you have broken a clause in these Terms and Conditions it does not mean that we will not be able to use our rights in any other situation where you breach these Terms and Conditions or other legal responsibilities or duties you have to us.
19.1. You agree to pay us for any losses, damage, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, lawyer’s fees, arising from any breach by you of any of these Terms and Conditions, or any use by you of the Site. You will provide us with any help that we might ask for in connection with any such defence without any charge including, without limitation, giving us such information, documents, records, and reasonable access as we see necessary. You will not resolve any third-party claim or reject any defence without our previous written permission.
20.1. The subject headings of the paragraphs and subparagraphs of this contract are included for convenience only. They do not affect the construction or interpretation of any of its provisions.
21.1. All notices, requests, demands, and other communications under this Agreement must be in writing and sent by email to:
Address: 2 Sandmartin Way, Wallington, SM6 7DF UK
22. Entire Agreement
22.1. These Terms and Conditions including the Returns Policy, the Returns Form and any attachments are the whole agreement between Tific Decor and you and cancels all other verbal or written understandings concerning this agreement that were made outside this agreement. Tific Decor state that they are not liable for any misrepresentations they made before and outside this agreement.
23. Reliance on these Terms.
23.1. We intend to rely on these written Terms and any document expressly referred to in them about the subject matter of any agreement between us. We and you will be legally bound by these Terms.
24. Events or circumstances beyond our reasonable control
24.1. If we are prevented or delayed from complying with our obligations under these Terms by anything you (or anyone acting on your behalf) does or fails to do or due to events or circumstances beyond our reasonable control, our inability or delay in performing our obligations will not be in breach of this agreement. Examples of such events and circumstances, but not limited to, include fire, flood and other acts of God, strikes, trade disputes, lock outs, restrictions of imports or exports, riot, accident, disruption to energy supplies, lockdowns, pandemics, civil commotion, acts of terrorism or war.
25.1. If an appropriate court or arbitrator decides that a clause or condition in this contract is invalid or it conflicts with a law, the invalid clause can be cut from this agreement leaving the rest of the agreement valid and unaffected.
26.1. This agreement or any clause in this agreement cannot be assigned, delegated, sub-licensed, or transferred by you unless we have given you written permission.
27. Governing law
27.1. You agree that any dispute or claim arising out of this agreement or in connection with its subject matter or formation, including non-contractual disputes or claims, will be governed and interpreted according to English Law. You also agree that English courts have exclusive jurisdiction except for negotiation and mediation resolution described in clause 28.1. below.
28. Dispute Resolution
28.1. Any dispute relating to this Agreement, which cannot be resolved by negotiation between the parties within 14 days of either party giving notice to the other party that a dispute has arisen, can be submitted to mediation by a mediator mutually chosen by the Parties and that the mediation or negotiation will be conducted online in English using an accredited mediation service. The initial Mediation cost only is to be shared equally by Tific Decor and you. However, this does not cancel out clause 29.1. below which applies to all other legal costs. Failing settlement of that dispute within 14 days, the dispute shall be submitted by any party for a final decision to an English court that will have exclusive jurisdiction.
29. Recovery of Legal Costs
29.1. If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable lawyer’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled to.